expert. Proper assessment of the situation, whether you are a leader or follower, and if the tactic is being used in business or personal life, will govern which tactic(s) will receive the best result.

I have seen tactics used almost daily by my boss, my children, and even myself. Which of the following is incorrect about the leader-member exchange (LMX) model of leadership? _____ involves explicitly manipulating others' access to critical work. Once a leader selects an influence tactic, its success is determined by the response of the follower. Assertiveness: A. refers to the process of gaining support from one or more people with higher authority or expertise. A. Ingratiati on B. In business, leaders use influencers to help achieve organizational goals through modifying their followers’ behavior. Becoming a better influencer: 4 most effective influence tactics (part I). How do you select the best influence tactic?

Using these tactics to master the art of persuasion is an important function for leaders. A senior executive wants to introduce a new reward system for, salespeople.

Any single or combination of tactics can be utilized regardless of its positive or negative, soft or hard, nature. I have found that rational persuasion with a clear logical and factual explanation for the job at hand coupled or meshed with the individuals or team through the process of consultation where the worker actually participates in the planning of the activity or work seems to produce the best results. Retrieved from http://www.ianrpubs.unl.edu/pages/publicationD.jsp?publicationId=733, Filed Under: Uncategorized Tagged With: influence tactics, First, I agree that an effective leader is one who can appeal to followers’ deepest-held values, offer logic and reason, or use threats to get the job done. Course Hero is not sponsored or endorsed by any college or university. Of course, this applies to both personal and business relationships. emotional appeals to convince people of the value of a request. The primary purpose of relationship-oriented leadership behavior is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization. I will also state that based on the situation, different combination of influencers is effective. Effective leaders repeatedly face the challenge of influencing subordinates to accomplish organizational goals. Fiedler's contingency leadership model argues that leadership behaviors should be determined by position power only. Hard influence tactics can place more strain on the relationship between the influencing person and the target, especially when the action was unwarranted. the LMX focuses only on the behaviors or traits of leaders. Which of the. Which of the following statements is not a practical implication of the behavioral approaches to leadership. "Hard" tactics were generally less effective than "soft" tactics.

It is also the ability to attract, and attraction often leads to acquiescence. You mention that this is the most important step in achieving the desired outcome.

For leaders to effectively communicate and persuade followers, researchers have identified behavioral influence tactics to be used individually or combined with the intention of changing workers’ attitudes, beliefs, values or behaviors (Pennsylvania, 2014). issues for the purpose of changing their attitudes and/or behavior. Which of the following is considered a "soft" tactic used to influence others? Leaders cannot be afraid to use negative or hard push type tactics to in order to get the job done. Soft power is not merely the same as influence. 6 Influence tactics – using Cialdini’s science of persuation. Leadership is the ability to marshal human, informational, and other resources to get something done. Influence: the essence of leadership. Upward appeal C. Coalition forming D. Silent authority E. Information control 77. Which of the following best describes the term "laissez faire"? I was making the pizza, but I wasn’t making the dough! Subsidizing travel for U.S. citizens to and from other countries. Sixth Edition. One negative experience I had was by a former boss who approached me requesting access of documents only I had access to and he used his coercive power as a leader to obtain this from me. Something as small as persuading your partner where to dine or what movie to watch can be almost as difficult as a CEO urging executive officers to take his or her side when make a large monetary commitment. following forms of influence is this supervisor using?

To support this change, the executive retained a, consultant to determine the benefits of the reward system for, salespeople in this organization. The difference between soft and hard (pull and push) tactics is the amount of freedom the leader allows the follower to accept his or her influence. Meanwhile, the executive continued to, push for the reward system.

The distinction is a matter of opinion and varies based on the situation, but in general, the most effective influence tactics include rational persuasion, inspirational appeal, consultation, and collaboration (Rykrsmith, 2011). Lesson Commentary 7: Power and Influence. Authority is the extent to which a person is able to influence others so they respond to orders. 1. Leadership is the ability to marshal human, informational, and other resources to get something done. Which of the following statements is true? A description of each influencer can be found on this Web site 11 Influencers. _______ is not a relationship-oriented behavior.

Which of the following is a form of "soft" influence tactic? College Dropout to College Graduate: The Effects of Servant Leadership, The Lack of Leadership during the Coronavirus Crisis. The third outcome, the purpose of the tactic, is commitment from the follower. On the other hand, negative tactics are defined as those that strain relationships, hurt others, and/or damage reputations, and these include legitimization, coalition, pressure, ingratiation, and personal appeals (Hallet, 2014). This combination seems to produce a good ream environment while fostering ownership to the issue or situation.

That is based on situation and being comfortable with that approach. Authoritarian. Hard tactics such as exchange, legitimization, pressure, assertiveness, apprising, and coalition offer  individuals less freedom, while soft tactics such as personal appeal, consultation, inspirational appeal, ingratiation, and rational persuasion allow more latitude in deciding whether or not to accept the influence (University, 2007). After all, influence can also rest on the hard power of threats or payments. Leadership scholars Gary Yukl and J. Bruce Tracey identified 11 influencers in the early 1980s (Hallet, 2014). A Servant Leadership Application. false . ______ leaders focus on providing increased service to others—meeting the goals of both followers and the organization—rather than to themselves. This type of tactic does not hurt anyone.

For a person to be recognized as having a high degree of political skill, he or she must have the _____. And soft power is more than just persuasion or the ability to move people by argument, though that is an important part of it. One of the most important determinants of managerial effectiveness is success in influencing people (Bass, 1990; Yukl, 1989). He or she chooses to accept the influence and makes a voluntary effort to do what is asked. The follower may resist the leader’s efforts to modify his or her behavior, and it may occur in a few forms.

Influence tactics can also be divided into “push” and “pull” tactics. The follower could outright refuse or ignore the leader, make excuses why they cannot comply, ask a higher authority to overrule the leader, attempt to persuade the leader to retract the pursuit, delay acting on the influence, or pretend to comply with the request while attempting to sabotage it. Medical knowledge possessed by doctors results in their _____ power. two parties demonstrate their dislike of each other.docx - 74 Which of the following is a\"hard influence tactic A Ingratiati on B Upward appeal C. Which of the following is a "hard" influence tactic? He applied indirect pressure, which at the time I had no knowledge of such tactics yet my gut was telling me something was off, but he succeed in achieving his desired outcome…obtaining the documents. 2013. You make a good case for the positive and negative and soft (pull) and the hard (push) type of strategies. The list can be split between positive and negative, and soft (pull) and hard (push) type of strategies. The leader needs to determine what influence tactic works best for the situation and the person or group.

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