Your Windows installation or recovery media will provide these files, you need to download a recovery image and reset from a USB recovery drive. If you're having trouble with your Surface, you may be able to refresh or reset it and solve the problem. Choose either Just remove my files or Fully clean the drive. “. Reset from USB recovery media: If Windows fails to start, you can perform the reset by using USB recovery media if available.

Press Restart Reset from within Windows: If Windows loads and you can sign in, you can perform the reset from within Windows. On the Refresh your PC screen, select Next > Refresh. Go to Start , and select Microsoft Store > Account > My apps. Check for important updates. Reset your Surface from the USB recovery drive by following these steps: If prompted for a recovery key, select Skip this drive at the bottom of the screen. If you get the prompt Restart anyway, select Restart anyway. Here’s what to do after you’ve reset your Surface: Complete the Surface setup steps, including selecting your region and language. For example, if you are recycling your Surface, you should clean the drive. Lost your Surface password? Press and hold the Left Shift key at the Login screen. Select Troubleshoot > Refresh your PC, and select the operating system you want to refresh. For example, if you are recycling your Surface, you should clean the drive. Refresh your Surface from a USB recovery drive by following these steps: Shut down your Surface and plug it in so you don’t run out of power during the refresh. If you’re having trouble getting Windows to start on your Surface, you may not be able to perform the steps to refresh or reset. Warning: A reset returns Surface to its factory settings: A reset reinstalls Windows and apps that came installed on your Surface. Refreshing your Surface reinstalls Windows and keeps your personal files, settings, apps that came installed on your Surface, and apps that you installed from Microsoft Store. If you don't have a keyboard connected to your Surface, you'll need to use the on-screen touch keyboard to do these reset steps. See Install Surface and Windows updates. Select Reset. All apps that you installed will be removed. Sign in with the same Microsoft account you were using before so that things like the Windows apps you purchased will be available to reinstall. The tablet will reboot and take you to the troubleshooting option screen. At present, there is no any password recovery utility available to Windows RT system, so you might have to reset your tablet to factory defaults.

From the Windows sign-in screen, select Ease of access  in the lower-left corner, and select On-Screen Keyboard. Select the operating system you want to reset.

Select Yes, repartition the drives. Power on your Surface. After resetting, you’ll be presented with a nice clean install of Windows RT with the best performance. 3. Press F12 or the volume-up button to clear the TPM.

4. All of your personal files will be deleted, and your settings will be reset.

Surface restarts and the Surface logo appears while Windows prepares to reset your Surface.

Here’s how to restore Surface RT tablet to factory default condition, without knowing your password: If your tablet doesn’t have a physical keyboard, you need to open the on-screen keyboard in order to access the SHIFT key. Under Remove everything and reinstall Windows, select Get started > Next. Press F12 or the volume-up button to clear the TPM. This tutorial explains how to remove or reset Surface RT password by performing a factory reset. Press and hold the volume-down button while you press and release the power button.

This refers to the current operating system installed on your Surface. If you’re having trouble getting Windows to start on your Surface, you may not be able to perform the steps to refresh or reset. Proudly powered by WordPress. © 2019 Top Password Software, Inc. Your Windows installation or recovery media will provide these files, you need to download a recovery image and reset from a USB recovery drive. Important: If you see the message Insert media: Some files are missing. Plug in your Surface so you don’t run out of power during the refresh. Choose either Just remove my files or Fully clean the drive. Surface restarts and the Surface logo appears while Windows prepares to reset your Surface. Go to Start , and select Microsoft Store > Account > My apps.

The option to clean the drive is more secure but takes much longer. Warning: A reset returns Surface to its factory settings: A reset reinstalls Windows and apps that came installed on your Surface.

5. Refresh from within Windows: If Windows loads and you can sign in, you can perform the refresh from within Windows. Reset from the Windows sign-in screen: If Windows sign-in fails, you can perform the reset from the Windows sign-in screen. From the Windows sign-in screen, select Ease of access in the lower-left corner, and select On-Screen Keyboard. Select Reset. Press and hold the Shift key. Locked out of your Surface RT tablet? Under Refresh your PC without affecting your files, select Get started. From the Windows sign-in screen, select Power  in the lower-right corner of the sign-in screen. From there tap / click the Shift key once, then click on the Power icon and select Restart. To reset your Surface without logging in, please try the following: 1. The option to clean the drive is more secure but takes much longer. Surface restarts and the Surface logo appears while the reset process continues (this can take several minutes). See Install Surface and Windows updates.

Surface restarts and the Surface logo appears during the refresh process (this can take several minutes). This refers to the current operating system installed on your Surface. See Surface won’t turn on, Windows won’t start, or the battery won’t charge for help with Windows startup issues first. For example, if you are recycling your Surface, you should clean the drive. From the Windows sign-in screen, select Ease of access 4017204 in the lower-left corner, and select On-Screen Keyboard.

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